Privacy Policy

[DISCLAIMER: This translation may be used only for reference purposes. This English version is not an official translation of the original Japanese document. In cases where any differences occur between the English version and the original Japanese version, the Japanese version shall prevail.]

OMRON Kirin Techno-System Company, Limited (hereinafter referred to as the Company) strictly observes all applicable laws and ordinances related to personal information, but further pledges to manage and use personal information supplied by an individual to the Company or collected online on this Web Site in an appropriate manner (hereinafter referred to as “Personal Information”), in conformance with our Privacy Policy stipulated below:

Basic Policy on Personal Information Management

The Company will comply with the Basic Policy on Personal Information Management stipulated below:

1. The Company will collect, obtain, use and provide Personal Information in an appropriate manner.
2. The Company will do its utmost to ensure that personal data is accurate and up-to-date.
3. The Company will take necessary and appropriate measures to manage personal data including protecting personal data against unauthorized access, loss, leak and damage.
4. The Company will comply with laws, regulations and related guidelines as well as internal rules on Personal Information.
5. When contracting the handling of personal data to a third party, the Company will only entrust to a contractor who meets the requirements based on our internal rules. The Company will manage such contractors in an appropriate manner.
6. The Company will continue to try improving protection of Personal Information.

Name, Address and Representative of Business Operator Handling Personal Information

OMRON Kirin Techno-System Company, Limited

1. For the business operator’s address and the name of the representative, please see the Basic Corporate Information page (LINK).

Purpose of Use of Personal Information

Personal Information obtained from customers will be used for the following purposes:

1. Executing and implementing the following behaviors with regard to customers and partners and relating to the products and services that the Company provides (hereinafter referred to as “Products, etc.”) and their business activities, as well as recording and management thereof.

   • Providing, distributing, delivering and installing Products, etc.
   • User/member registration for Products, etc.
   • Servicing and maintenance for Products, etc., such as after-sales service during the quality guarantee period as well as repair of Products, etc.
   • Issuing notices of recall and/or defects of Products, etc., and handling responses to them.
   • Issuing notices regarding business transactions and business talks and performing contracts and other agreements.
   • Collecting payments and issuing refunds.
2. Planning, research, development, manufacturing and sales of Products, etc., as well as improvement of quality, surveys, requests and analyses regarding Products, etc.
3. Providing and distributing information, holding events and offering services relating to Products, etc., as shown below, and accompanying management.

   • Email magazines, direct mail, notices and advertisements.
   • Brochures, digital media, other materials and samples of Products, etc.
   • Campaigns, exhibitions, seminars and other events (including a drawing to select winners and sending giveaways, rewards, etc.).
   • Version updating services.
4. Responding to inquiries from customers or partners, confirming and recording thereof, as well as improving the quality of customer service and operator education.
5. Managing access to our offices, crime prevention, and other safety procedures
6. Providing information to, contacting, and notifying applicants for employment, recruitment selection procedures, and procedures for entering company.

Joint Use

The Company may share and make joint use of Personal Information as shown below.

1. Scope of joint users
   OMRON Corporation and its subsidiaries (domestic and overseas)
2. Purposes of use
   The Company shares and makes joint use of Personal Information within the purposes described in “Purpose of Use of Personal Information” above.
3. Items of Personal Information subject to joint use
   Company Name, company Address, Business Office, Division Name, Position, Occupation, Name, Age, Telephone No., Fax No., E-mail Address, Image of an individual, the Results of use for the purposes described in “Purpose of Use of Personal Information” and the Usage of this Web Site, etc.
4. Name, address, representative, etc., of the Company responsible for managing personal data
   The Company is responsible for managing personal data to be jointly used. For the address and representative of the Company, please see “Name, Address and Representative of Business Operator Handling Personal Information” above.

Providing Personal Information to Third Parties

The Company will not disclose or provide personal data to third parties without prior consent of the customers in question, except in the following cases. However, even in the case of 5, 6 and 7 below, except in cases where procedures are permissible in laws and regulations, the Company will not disclose or provide personal data to any third party in foreign countries without prior consent of the customers in question.

1. When required by laws and regulations.
2. When necessary to protect the life, well-being or property of the customers in question, and when it is difficult to obtain their consent.
3. When necessary, particularly for improving public health or promoting healthy growth of children, and when it is difficult to obtain the consent of the customers in question.
4. When necessary to provide cooperation to national agencies, municipalities or entities which are entrusted by such governmental organizations in the performance of their tasks as required by laws and regulations, and when obtaining consent from the customers in question can hinder the proper execution of such tasks.
5. When contracting out a part of or the entire operations to a contractor in the interest of facilitating smooth operations. In this case, the Company will conclude an agreement with the contractor on the handling and protecting of Personal Information and manage such information in an appropriate manner.
6. When Personal Information is jointly used as described in “Joint Use” above.
7. When a business is transferred or taken over.

Management Measures to Keep Personal Data Safe

The Company will take necessary and appropriate measures to manage personal data by strictly protecting it against leakage, loss and damage. Regarding the disposal of personal data, the Company will specify the period for keeping personal data depending on the purpose of use, and will discard it according to an appropriate method once the purpose of use has been fulfilled. the Company will also conduct necessary and appropriate oversight in order to supervise employees and personnel of contractors (including secondary contractors) who handle personal data.

Procedures Concerning Requests for Disclosure, etc

The Company will promptly respond to requests, within a reasonable scope, for disclosure of stored personal data, revision, addition or deletion of the contents, suspension of use or deletion of such data (hereinafter referred to as “Request for Disclosure, etc.”). The procedures for such requests are as follows:
When submitting a Request for Disclosure, etc., please download the request form below and fill out all of the designated sections of the request form, and submit the request form with ID documents described below to the destination described in the request form.
The Company will reply according to the method described on the request form.
The Company is unable to respond to a Request for Disclosure, etc. when laws and regulations present the grounds or when there are flaws in the information presented in the request form or ID documents.

– The Request Form –

• Request form: Request for Disclosure of Stored Personal Data (download)
• Request form: Request for Correction, etc., of Stored Personal Data (download)
• Request form: Request for Suspension of Utilization, etc., of Stored Personal Data (download)
• Request form: Request for Notification of Intended Utilization Purpose (download)

– ID document –

• [When a request is made by the customer in question]
  One of the following documents:

  • Copy of driver’s license
  • Copy of passport
  • Copy of health insurance card
  • Copy of alien registration card
  • Copy of residence card (when a request form is sent by post)
• [When a request is made by a legal representative on behalf of a minor]
  Either one of the following documents:

  • Copy of transcript of family register of the Person in Question
  • Copy of extract of family register
• [When a request is made by a legal representative on behalf of an adult ward]
  Either one of the following documents:

  • Copy of certificate of registered matters
  • Copy of certificate of commencement of guardianship
• [When a request is made by an agent with power of attorney]
  Both of the following documents:

  • Copy of power of attorney (affixed with a registered seal)
  • Copy of seal registration certificate for the seal affixed on power of attorney (seal of the Person in Question)
• [When a request is made by an attorney, judicial scrivener, administrative scrivener, or other person in business qualified to serve as an agent after receiving power of attorney]

  • Documents verifying the agent’s qualification (Registration number, seal registration certificate for an official seal)

Contact for Inquiries, Requests for Disclosure Such as for Scope of Joint Users, and Submitting Claims/Complaints

For further inquiries or grievances regarding handling of personal information, please sent by post to the following destination:

OMRON Kirin Techno-System Company, Limited
Corporate Management Department
General Affairs Section
10-10, Ohkawa, Kawasaki-ku, Kawasaki-shi, Kanagawa-ken, 210-0858, Japan

About Use of Cookies

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OMRON Kirin Techno-System Company, Limited
Updated April, 3, 2023